Solarwinds just gives you the name/IP/Model and open portsįor Windows PCs, Lansweeper gathers far more information without using an agent than Solarwinds does - and again it has clickable actions - RDP to that machine/open c$/shutdown etc. It also has customisable actions - on an assets page I can click to ping that asset/open putty/open the asset's webpage etc. The first thing is probably the layout - Lansweeper puts more information straight in front of you and is way easier on the eyes - too much white space in Solarwinds.įunctionally, Lansweeper gives far more information - for example for a network switch it will list each port and have a hyper link to the device that is being detected as being connected to that port, allowing you to click through to that asset. The asset discovery in Lansweeper is faaaar superior in Lansweeper than Solarwinds - though for the actual helpdesk the reverse is true. Nexthink is a cornerstone tool in our environment for end user experience and I'm excited to see where the go next.I have experience of both - more Lansweeper than Solarwinds to be fair. Also the service monitoring, activity monitoring, and critical event thresholds really empower the teams to know when a problem is happening and they can get ahead of it before the first call even reaches the Help Desk. It may not provide the exact answer all the time, but it gives you a 'compass point' on where you need to start looking to resolve the issue. All of this evidence cuts how the 'it could possibly be this' and 'maybe it's that' discussions when you're troubleshooting an issue. It allows for so much more visibility just with the default set of data points the Collector (agent) gathers, which is A LOT, and grants you the ability to gather even more data with remote actions. Nexthink is a solution accelerator and a well thought out toolset to give you the customer experience at a glance. Just to give some perspective, if you were building and maintaining a house, Nexthink would be comparable to switching up from a hammer and nails and to full blown using a nailgun. I've been managing desktops for 20+ years and Nexthink was the missing tool out of my toolbox. Communications Platform as a Service (CPaaS).Professional Employer Organizations (PEO).Integration Platform as a Service (iPaaS).Dynamic Application Security Testing (DAST).

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